SAP Integration Revolutionizes Angola's National Electricity Distribution Utility

TechMNxt Transformative Solutions for Angola's National Electricity Distribution Utility

Our client is the leading national electricity distribution company in Angola, with a mission to efficiently manage and distribute energy across its vast territories. We are committed to investing in cutting-edge technology infrastructure their strategic objectives.

Challenges

The organization has been grappling with several challenges including revenue assurance deficits due to technology constrnts, inadequate transaction processing causing financial instability, overlapping or missing areas resulting from technology consolidation efforts, and operational inefficiencies stemming from limited process enablement within the business frameworks.

Our strategy involved a comprehensive revamping of their utility operations through the adoption of SAP S4HANA, coupled with IS-Utilities.

Digital Transformation in Utility Operations

We embarked on a digital transformation project that encompassed complete automation of front-office processes across the utility sector, thereby enhancing customer interactions and information management.

Empowering Mobility

A mobile-enabled Fiori Application was implemented to empower company employees for on-the-go business operations. This ensures accessibility and flexibility while mntning high levels of productivity.

Real-Time Data Insights and Analytics

The deployment of in-memory HANA analytics provides a real-time view across operations and business data, allowing decision-making based on up-to-date information.

Legacy System Integration

Integration with back legacy systems was successfully executed to ensure seamless operation within the organization's existing infrastructure.

Cutting-Edge Utility Solution Architecture

We selected SAP S4HANA coupled with IS-Utilities, SAP CRM for utilities, and SAP Business Objects ERP to facilitate this transformation journey.

Outcome Highlights

The primary goal was to drive a digital transformation that would automate utility asset management processes while promoting collaborative workflows. It med to provide real-time insights into operations and business data, digitally empowering the organization for future smart grid eavors.

Futuristic Digital Landscape

SAP S4HANA provides our client with an advanced technological base, complemented by SAP CRM on HANA, which paves the way for a digital infrastructure that can embrace smart metering technologies in the future.

Operational Efficiency and Cost Savings

Notably, the deployment led to substantial savings through reduced manual processes such as call logs and complnt handling. It also resulted in improved response times, enhanced customer satisfaction, and operational efficiencies across various departments.

Enhanced Service Delivery

The ability for staff to use their preferred devices for business operations has streamlined service delivery, enabling them to provide quick information to customers at the point of need.

In , our tlored solution not only addressed the immediate challenges but also ld a robust foundation for future growth and innovation within Angola's national electricity distribution utility.

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